13 Nov Airbnb Phone Numbers | How to Contact Airbnb In 3 Different Ways

Luckily, I have never utilized their customer service more than once. I understand that I am one of the luckier ones, but just in case when things go wrong. There are 3 ways to access Airbnb Customer Service. I will list them below.

#1 – Airbnb’s Website

This is the link that will take you to their customer service page. If things are urgent, you should click on “Call us.” The usual wait time is less than 5 minutes and if I remember correctly, I was immediately transferred to a representative when I called.

What is nice about this method is that once you click on “Call us” then it’ll automatically take you to all of your available listings. This is nice when you have multiple listing! I currently have 3 listings, so I can quickly narrow down into the troubled unit. Check out the screenshot below.

In the case of an emergency: call 911 first and then call Airbnb to let them know what is happening. 

#2 – Mobile Application

I am constantly on the go, so at times, having access to a laptop is out of the question. This is why I have Airbnb’s mobile application installed on my smartphone. I love the fact that their mobile app is so easy to use and having access to their customer service is only a few clicks away.

Here are the steps:

1. Open up Airbnb
2. Click on Profile and scroll down to “Get help”
3. Airbnb will automatically locate all of your current reservations
4. Pick the reservation that is in awry

When you use Airbnb’s mobile application to access their customer service, make sure you are in an area where you get solid cellphone service. The worst is when you’re on a call explaining what is happening and then you get dropped…

Airbnb Phone Numbers #3 – Airbnb’s Contact List

If you like having a piece of paper that you can look at and call then this is your best bet. Airbnb has listings and locations in over 191 countries and 65,000 cities. See the list below for your location. If you do not see your location listed, then call the closest country to yours. You can always call Airbnb’s HQ in San Francisco.

Airbnb Phone Numbers by Country

United States 
+1-415-800-5959 (San Francisco HQ)
+1-855-424-7262

Argentina
+54 11 53 52 78 88

Australia
+61 2 8520 3333

Austria
+43 72 08 83 800

Brazil
+55 21 3958-5800

Canada
+1-855-424-7262

Chile
+56 229380777

China
+86 10 5904 5310
400 890 0309

Denmark
+45 89 88 20 00

France
+33 1 84 88 40 00

Germany
+49 30 30 80 83 80

Greece
+30 211 1989888

Hong Kong
+852 5808 8888

Ireland
+353 1 697 1831

Israel
+972 3 939 9977

Italy
+39-06-99366533

Japan
+81 3 4580 0999
+81 800 100 1008

Mexico
+52 55 41 70 43 33

Netherlands
+31 20 52 22 333

New Zealand
+64 4 4880 888

Norway
+47 21 61 16 88

Peru
+51 1 7089777

Poland
+48 22 30 72 000

Portugal
+351 30 880 3888

Puerto Rico
+1 787 919-0880

Russia
+74954658090
+88003017104

South Korea
+82 2 6022 2499
+82 808 220 230

Spain
+34 91 123 45 67

Sweden
+46 844 68 12 34

Switzerland
+41 43 50 84 900

United Kingdom
+44 203 318 111

I’d bookmark this piece of critical information or print it out and stick it on your fridge just in case something happens. Again, 99% of the time everything will go smoothly, but bad things do happen. This is how you can be prepared for that when it happens!

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